Salon Policies
Cancellations
In an effort to best serve our stylists and clients, we respectfully request 24-hour notice via telephone (218.724.8836) to cancel or change any appointment.
In the event you are unable to keep your appointment and no notice is given, a $25 dollar cancellation/ re-booking fee will be incurred and due before future services.
In the event of multiple cancellations or no-shows, a non-refundable deposit equaling 100% of the service total will be due at the time of scheduling.
for the safety and comfort of our clients and employees, we kindly ask that young children without an appointment or adult supervision remain at home during your visit.
Service Adjustments
While we do not offer monetary refunds for services, we are committed to perfecting your style. Should you feel the outcome of your service needs adjustment, please let us know within 5 days of your original appointment.
Retail Exchange Policy
We personalize all our retail recommendations with your specific hair needs in mind. However, if you find a product isn't right for you, you may exchange it within 7 days of your purchase.